Automate Customer Support with Insync and channel shift your live support to AI Powered Virtual Assistants.
Free trialAI synthesizes across multiple data sources like product catalog, pdf, policy documents, FAQs to provide short, accurate and verified information to customers
Feed us your business rules and our bot will free your agents from processing ecommerce returns.
Authenticate users and solve their login and password problems without live support.
Insync can ingest the information needed from your customer to determine if warranty claims are covered on past purchases.
Communicate special events, outages etc. to a broad audience to reduce call/ chat volume and issue pile up.
Reduce the stress of hiring and training support staff. AI powers an infinite number of virtual agents. Insync scales up with demand to eradicate contingent staffing issues and reduce the number of support agents your organization needs.
Sometimes the human touch is needed. Let your support agents focus on these issues. Let Insync.AI handle the rest.
Insync’s AI is like having infinite agents, available whenever you need them. Round off seasonal spikes with ease.
We have taken clients from 2 hr wait times to 0 minutes. Let us help you improve your SLA’s.
We can help you calculate how much you can save on support by deploying Insync.AI in support of your customers.
Wait times reduce Conversions, Customer Loyalty, and CSAT.
AI Chat empowers Support Teams to reduce Email response times by 2/3rd or more. The cost savings and CSAT improvements are tremendous.
Insync’s answer to “Is this machine washable?” may be “Yes”, “No”, or “No, but...”, because our unique, in chat, intent driven product discovery experience upsells and transacts.
Feed Insync your recommended items and watch our AI make sure no one buys tile without being offered mortar.
Helping customers through a problem often surfaces the value they felt they were missing and prevents cancellations.
Insync helps educate customers on their journey from freemium to premium.
We train your custom AI Chat for you and create User Flows based on the questions your customers are asking you.
From the look and feel of the Chat to the User Flows themselves. Everything is customized to your brand’s vision.
AI is sentiment aware, customizable based on our client’s wishes, triggers smooth handoff of a customer to a live agent.
When we integrate with Live Chat, nothing changes for your agents. No new training is required.
Insync.AI will make an email support ticket and drop it into the correct queue for your support team to handle later.
Deploy our Assistant internally to help your agents get answers from your knowledge base faster.
Our In-Chat CSAT Tool measures Agents, AI, and AI/Live Agent interactions. You can know who answers what well.
In our regular client meetings we deliver insights from customer chats that show up in your bottom line.
Our reporting tool allows you to drill down from the top all the way down to the actual chat the data is coming from. We will build you any custom report you desire.
Insync.AI is effortless. Point us at your data and our AI does the rest.
No matter what CXM you use, Insync.AI will seamlessly integrate.
Our Learning Engine is constantly improving and so is your ROI. With Insync, all new intent training is free and we get smarter with every chat.
From the look and feel of the Chat to the User Flows themselves. Everything is customized to your brand’s vision.
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