That next level insight is no longer elusive
Our powerful reporting capabilities let you drill down multiple levels and lets you slice and dice the data on any pivot
Know what your users REALLY need
Our powerful real time insights not only tell you what your users need help with but we even help you double click into it and see how many of those users were helped by our AI and also what exactly the users were saying
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Track ROI
Our commitment to you is to help you provide the very best user experience to your users while helping you scale to reduce costs as well as grow revenue. And to that end our primary ROI indicator is how many user queries we successfully resolved. You can see this metric by time period, by user intent, by device, by site, just to name a few. Complete transparency.
Free trialYou Knew The What. We tell you the why
You knew there were lots of users coming into request returns for online orders. What our insights revealed for you is that a lot of these orders were arriving damaged which is why there were so many returns. Immediate. Actionable. Insights.
Trends you didn’t know existed
Powerful insights into new user requests that help you identify opportunities. You thought your users only wanted one of the 3 loan types. And now you can see that many want a new type of loan to help them with their stimulus checks encashing.
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Agent Performance Insights
Our platform collects agent CSAT at the end of any interaction between users and your agents and provides a real time dashboard for you too review and act on that feedback to improve your agents training and performance.
Hear what our clients think of the Insights they get from us
Many of our clients never really even had a way to look past high level dispositions and now they are getting precise insights that let them immediately change specific business processes to ensure their users never have to face the issue again
InSync helped us automate over 50% of our customer requests in 3 months
InSync is able to help us drive new and significant revenue via upsell
InSync's solution has helped us save over $2M in less than a year
We can help you get the same powerful insights
Sign up today for a free demo to see how
Indiqube Orion
4th Floor,
24th Main, HSR Layout,
Bangalore-560102
India